PRIVACY POLICY
Privacy Notice & Cookie Policy
Genpower Ltd (‘we’ or ‘us’ or ‘our’) including associated brands Hyundai Power Equipment (www.hyundaipowerequipment.co.uk), The PowerSite (www.thepowersite.co.uk), Be Pressure (www.bepressure.co.uk), P1PE (www.p1pe.co.uk), Evopower (www.evopower.co.uk) trading from Isaac Way, Pembroke Dock SA72 4RW is a company registered in England under company no 05758983 with our registered office at: Isaac Way, Pembroke Dock SA72 4RW. The person in charge of ensuring your data protection rights is David Klass and can be contacted on 01646 687880 or [email protected]
Information That We Collect
Genpower Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any other way than already specified in this notice.
The personal data that we collect from and process you is: –
- Name
- Business or Home Address
- Email Address
- Telephone Number
- Mobile Number
- Order History
We will collect information from you if you: –
- contact us via post, email or telephone and provide any personal data
- place an order for products or services on our website
- complete online contact form
- complete any quizzes, marketing promotional offers and sign up forms
- provide your contact details to us when registering to use an online account for accessing your order history
- contact us offline for example by telephone, fax, email or post
- visit or browse our website in accordance with our cookie policy at the end of this notice
How We Use Your Personal Data (Legal Basis for Processing)
Genpower Ltd takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. We do not collect any information from anyone under 18 years of age and our website, products and services are all directed to people who are at least 18 years old or older.
Data Processing for any purpose other than those specified in this policy are only done with your consent, which you are free to withdraw at any time.
The purposes and reasons for processing your personal data are detailed below: –
- We collect your personal data in the performance of providing a product or service
- We use your personal information to answer your queries and provide specific advice
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
We may also contact you for marketing and feedback on your use of our products, services or our website and may need to use your information to send important notices, such as updated document content where there have been regulation/law revisions or changes to our terms, conditions and policies.
Your Rights
You have the right to access personal information that Genpower Ltd hold or process about you and to request information about: –
- What personal data we hold
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly form you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible, unless there is a valid reason for not doing so, at which point you will be notified.
Your also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection law, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.
If we receive a request for any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure. If you create an online account with us, you are able to modify and update your own personal information by logging into your user account.
Sharing and Disclosing Your Personal Information
We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice, where there is a legal requirement or to enforce our terms and conditions.
We utilise the below processors/controllers who act on our behalf to provide the below business functions and services. They act in accordance with instructions from us and comply fully with this and their own privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
The third-party processors/controllers that we work with are: –
Mailchimp
Providing us software to email our customers and potential customers.
Active Campaign
Providing us software to email our customers and potential customers.
Google (Google Analytics, Google Adwords, Google Tag Manager)
Providing us with facilities to record and monitor cookies with anonymous information about visitors to our websites and associates brands. Being a data processor to provide enhanced marketing and customised adverts to our customers and website visitors.
Xsellco
Providing us software to provide enhanced customer support tickets for our customers and inbound enquiries.
Cloud Commerce Pro
Providing us software to manage, monitor and dispatch our products to customers.
Facebook Inc.
Process our data to provide re-targeted marketing messages to existing and potential customers.
SagePay
Part of the Sage Group providing payment-processing facilities.
Clearpay
Providing monthly instalment and finance plans for customers with prior consent and application only.
Tower Finance
Providing monthly instalment and finance plans for customers with prior consent and application only.
Safeguarding Measures
Genpower Ltd takes your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including secure hosting of our website, anti-virus, firewall and malware protections on all device and networks, use of a site-wide SSL certificate, forcing securing passwords for users creating accounts and securing access to our site via an additional Website Application Firewall (WAF) provided by Sucuri.
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Genpower Ltd, however, as it is required so that we can process your order(s) and meet our business obligations, we will be unable to provide you with our products without it.
How Long We Keep Your Data
Genpower Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
List of Cookies We Collect
The table below lists the cookies we collect and what information they store.
COOKIE name | COOKIE Description |
CART | The association with your shopping cart. |
CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
COMPARE | The items that you have in the Compare Products list. |
CURRENCY | Your preferred currency |
CUSTOMER | An encrypted version of your customer id with the store. |
CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
FRONTEND | You session ID on the server. |
GOOGLE ANALYTICS | Analytics for Google software |
GUEST-VIEW | Allows guests to edit their orders. |
LAST_CATEGORY | The last category you visited. |
LAST_PRODUCT | The most recent product you have viewed. |
NEWMESSAGE | Indicates whether a new message has been received. |
NO_CACHE | Indicates whether it is allowed to use cache. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
POLL | The ID of any polls you have recently voted in. |
POLLN | Information on what polls you have voted on. |
RECENTLYCOMPARED | The items that you have recently compared. |
STF | Information on products you have emailed to friends. |
STORE | The store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
WISHLIST | An encrypted list of products added to your Wishlist. |
WISHLIST_CNT | The number of items in your Wishlist. |
Lodging A Complaint
Genpower Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Genpower Ltd
FAO David Klass
Issac Way
Pembroke Dock, Pembrokeshire
SA72 4RW
01646 687880
[email protected]
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
0303 123 1113
Use of Cookies on Our Website
A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.
Under the GDPR, if a cookies acts as an online identifier or is classed as personal data, you have the right to turn such cookies off when visiting a website. At Genpower Ltd we only use cookies on our site that are essential for the normal functioning of the website and as such cannot be turned off. These include cookies for our online checkout, contact form and website security. We do not use any non-essential cookies (i.e. adverts, analytics, third-parties, social media etc) and so do not have an option to turn these offer. However, you can also control the settings of website cookies in your browser settings.

UKC55ECO
55kVA | 44kW
The UKC55ECO diesel generator is powered by a Cummins 4BTA3.9-G2 4 cylinder turbo charged engine. Ideal for smaller back-up powered requirements

UKC55ECO-LR
55kVA | 44kW
The UKC55ECO-LR is a long running, 24+ hour diesel generator is powered by a Cummins 4BTA3.9-G2 4 cylinder turbo charged engine. Ideal for smaller back-up powered requirements

UKC80ECO
80kVA | 64kW
The UKC80ECO is powered by a Cummins 4BTA3.9-G11 3.9L turbocharged engine

UKC80ECO-LR
80kVA | 64kW
A long running generator with over 24 hours run time, the UKC80ECO-LR, powered by Cummins 4BTA3.9-G11

UKC110ECO
110kVA | 88kW
Powered by a Cummins 6 cylinder, 5.9 Litre engine producing 110kVA output

UKC110ECO-LR
110kVA | 88kW
A long running 110kVA generator with over 51 hours run time. Powered by a Cummins 6 cylinder, 5.9 Litre engine producing 110kVA output

UKC125ECO
125kVA | 99kW
A 125kVA output diesel generator powered by Cummins 6 cylinder 5.9litre engine

UKC125ECO-LR
125kVA | 99kW
Our long running 125kVA diesel generator powered by Cummins 6 cylinder 5.9litre engine

UKC150ECO
150kVA | 121kW
A 6 cylinder turbo charged Cummins engine, powering our Genpower LK274E alternator

UKC150ECO-LR
150kVA | 121kW
With a 150kVA output and 55 hour run time thanks to the LK274E Genpower alternator and Cummins 6BTAA5.9-G2 engine

UKC175ECO
175kVA | 141kW
175kVA output. Powered by a Cummins 6BTAA5.9-G12 engine coupled with a Genpower LK274F alternator

UKC175ECO-LR
175kVA | 141kW
175kVA output and up to 52 hour runtime on 50% load. Powered by a Cummins 6BTAA5.9-G12 engine coupled with a Genpower LK274F alternator

UKC210ECO
210kVA | 165kW
Powered by a Cummins 6 cylinder 8.3 litre engine

UKC210ECO-LR
210kVA | 165kW
Powered by a Cummins 6 cylinder 8.3 litre engine with a run time of over 44 hours

UKC275ECO
275kVA | 220kW
275kVA output from the Cummins powered UKC275ECO. Genpower LK274K – 3 phase alternator

UKC275ECO-LR
275kVA | 220kW
Over 46 hour run time and 275kVA output from the Cummins powered UKC275ECO.

UKC300ECO
300kVA | 242kW
9.5 Litre Cummins engine powering the UKC300ECO produces 300kVA output

UKC300ECO-LR
300kVA | 242kW
9.5 Litre Cummins engine powering the UKC300ECO produces 300kVA output, and thanks to the large 1970 litre tank you can achieve 65 hours+ run time at 50% load

UKC360ECO
360kVA | 286kW
360kVA output, powered by a Cummins 6LTAA9.5-G1

UKC360ECO-LR
360kVA | 286kW
360kVA output, powered by a Cummins 6LTAA9.5-G1 with a run time of over 56 hours on half load

UKC440ECO
440kVA | 352kW
Powered by a 13 Litre 6ZTAA13-G3 Cummins engine producing 440kVA output

UKC480ECO
480kVA | 385kW
Powered by a 13 Litre 6ZTAA13-G2 Cummins engine producing 480kVA output

UKC500ECO
500kVA | 396kW
500kVA output from the Cummins 6ZTAA13-G4 engine and Genpower LK544B alternator

UKC550ECO
550kVA | 440kW
The reliable QSZ13-G3 Cummins engine powers our 550kVA diesel generator